Terms & Conditions
Training Programme Terms & Conditions information
Please Note: When ordering a place on a training programme, you are purchasing through APPI Education Ltd.
Fees:The fees charged by one of our training programmes will include tutorials, manuals, morning and afternoon tea and a certificate of attendance. APPI Education Limited takes no responsibility for any additional costs incurred outside of the fees charged. APPI Education Limited accepts no responsibility for any bodily harm that may arise during or after the attendance on an APPI training programme.
Cancellations and transfers: Cancellations and transfers are accepted with written notice 30 days prior to the start date. There is a £50.00 admin fee per cancellation or transfer. Participants are allowed to transfer twice, after which no refunds will be given. Once you are within 30 days of the course start date, no cancellations, transfers or refunds will be permitted.
Insufficient funds: A £20 fee will be charged for invalid cheques or declined credit card transactions due to insufficient funds
3rd Party Payments: If a third party is responsible for payment, the attendee space on the chosen programme will not be confirmed until full payment has been received by APPI Education Limited. Only once full payment is received will the confirmation letter be sent out to the delegate and their space reserved.
Conference Terms & Conditions information
Please Note:When ordering a place on the Pilates Conference, you are purchasing through APPI Education Ltd.
Conference Fees: The fees cover attendance on any of our lectures, workshops, classes, arrival, morning & afternoon tea, a buffet lunch, workshop handouts and certificate of attendance on the nominated and currently marketed Pilates Conference weekend. APPI Education Limited takes no responsibility for any additional costs incurred outside of these Conference fees charged.
Cancellations and transfers: Cancellations are accepted within 30 days prior to the conference start day, with written notice, and a £50 admin fee will apply. Once within 30 days of the conference start date there are no cancellations or refunds issued.
Insufficient funds: A £20 fee will be charged for invalid cheques or declined credit card transactions due to insufficient funds
Other: By booking onto the conference you are giving your permission for the APPI to use photo and video footage of yourself taken during the conference to potentially be used for future marketing purposes. The APPI accepts no responsibility for any bodily harm that may arise during or after the attendance on an APPI conference.
Photo/Video Release : APPI will occasionally have photographs and/or promotional videos taken during the event for use in print and electronic marketing materials including (but not limited to) brochures, advertisements, newsletters and the APPI website. APPI retains the full rights to use these materials in promoting and marketing all courses, workshops, future conferences and any other APPI events not mentioned herein.
Product Terms & Conditions information
Please Note: When ordering products you are ordering from APPI Products Ltd.
UK Delivery: Deliveries within the UK are dispatched using Royal Mail. Larger items weighing over 2kg are sent by courier. Items dispatched for the Highlands & Islands may take 10 - 14 days. Goods ordered after 10 am (GMT) are dispatched on the next working day. Estimated delivery time is 3-5 working days. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends, nor are there any weekend deliveries. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract and we will refund any money paid by you.
Standard delivery charges for the UK are based on the basket value. For orders under £10.00 the delivery charge will be £2.95. For orders between £10 and £131.00 the delivery charge will be £4.95. For all orders over £131.00 the delivery charge will be FREE.
Failed Deliveries:Our courier company will attempt to delivery your parcel once, between the hours of 9am to 6pm, Monday-Friday. The courier will leave a card with your local Post Office details, for you to go and collect your parcel within 5 working days. If you do not collect your parcel within 5 working days it will be sent back to APPI Products Limited and you will have to re-pay the postage and packaging. To prevent this happening we advise you to use a delivery address where there will be someone in during the hours of 9am-6pm Monday-Friday. If you do not receive your parcel or a notification of failed delivery from the Post Office within 4 working days of purchasing the product please contact the Head Office team on 0845 370 2774. We reserve the right to recharge for delivery at cost or in the event you wish to have a refund, to refund you less the actual amount paid by us for carriage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).
EU Delivery:
Small parcels up to 2kg will be delivered by 'signed for' small parcel service by Royal Mail. Larger parcels will be delivered by signed for courier service. Parcels may take between 3-14 working days to be delivered. Please contact the Institute directly on 0845 370 2774 to discuss delivery charges.
Delivery Charges
Delivery prices are automatically calculated. In the countries drop down list simply select your country. If shipping is not automatically calculated for your country please contact the Head Office team on 0845 370 2774 to discuss delivery charges. .
Non EU Countries:
Please contact the institute directly on 0845 370 2774 to discuss delivery charges.
International deliveries outside the EU may be subject to customs clearance. APPI Products Ltd cannot be held responsible for any delays caused by Customs or other government authorities.
Damaged or Defective Goods:
We endeavour to supply goods that are free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us within 5 days if there are any problems. We will at our option replace the goods or refund monies paid by you.
Membership Terms & Conditions Information:
For Membership terms and conditions please click here
Course discount only valid on selected courses in the UK.
Payment Options:The APPI Group of Companies accepts Visa Debit, Visa Credit, Visa Electron, MasterCard, Maestro and Solo cards and uses a secure payment system. Cheques can be mailed to us made payable to APPI Education Limited or APPI Products Limited as appropriate to your purchase - please print out your order and send with payment. Please allow seven working days for cheque clearance. If you wish to pay by BACs or would like to discuss payment options please contact the Head Office team directly on 0845 370 2774.
Order Confirmations: Upon submitting an order using our automated shopping basket system you will receive an E-Mail order confirmation. Please check that the details contained in this email are correct. If there are any mistakes, please email us immediately on 0845 370 2774. In the unlikely event of us being unable to fulfil your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible If payment has been made on an order that we are unable to fulfil we will notify you immediately and send the item as soon as we have it in stock.
Out of Stock: If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock we will send the items to you straight away and the item out of stock will be sent separately at no extra charge once in stock.
VAT & Duty : The prices include VAT, where applicable, at a rate of 20%. APPI Products Limited and APPI Education Limited are registered for VAT purposes, with the respective Reg numbers of: 988 9287 24 and 127 0787 09.